Wednesday, November 2, 2016

see how drive through get slow .      

                   https://youtu.be/dCIq1ScBub8

Wednesday, October 26, 2016



       


     drive through






Restaurants with drive through facilities are became most common now.Most of the fast food restaurant has option of drive through.
57% of customers are using drive through option rather than walk in. For example, mac Donald's 65% of customers are using drive through. 



what is drive through ?

A drive-through, or drive-thru, is a type of service provided by a business that allows customers to purchase products without leaving their cars. The format was pioneered in the United states in the 1930s by Jordan Martin, but has since spread to other countries. 

how it works?


Orders are generally placed using a microphone and picked up in person at the window. A drive-through is different from a drive -in in several ways - the cars create a line and move in one direction in drive-through, and normally do not park, whereas drive-ins allow cars to park next to each other, the food is generally brought to the window by a server, called a carhop, and the customer can remain in the parked car to eat. However, during peak periods, to keep the queue down and avoid traffic-flow problems, drive-through occasionally switch to an "order at the window, then park in a designated space" model where the customer will receive their food from an attendant when it is ready to be served. This results in a perceived relationship between the two service models.

Drive-through has generally replaced drive-ins in popular culture


some benefits:

  • avoid big line up
  • no parking problem
  • time saving
  • faster
  • easy to manage children.
  • no delay in journey.etc

                                      During quiet hours, we have strong evidence
                          suggesting the drive thru is faster.
                          We can also make the conclusion from our
                          observational study that drive through and
                          walking in times are not significantly

                          different during busy hours.

see how drive through get slow


https://youtu.be/dCIq1ScBub8




questions to discuss:



  1. what would you suggest to improve drive  through system as a customer?
  2. with drive through, the culture of dine in will end or not?
  3. why would you choose drive through in your restaurants ?   
link to article:


references: